Earlier this week Facebook announced that it had begun putting “Donate” buttons on pages run by US nonprofit organizations. The program rolled out on 19 nonprofit pages and other groups are invited to express interest in participating. Facebook is offering to funnel donations to nonprofits free of charge — 100% of donations made will go to the nonprofit.
This program is important for several reasons. Perhaps most importantly is that it begins (we hope) to standardize the Facebook donation experience which has to date been cobbled together through a combination of free and paid third party apps, forms embedded on page tabs (an interface Facebook removed), and any number of attempts to move potential donors off Facebook which has always been difficult.
A Donate Button? Yeah! Oh, wait. Meh.
The response to this news from the broader nonprofit community may be characterized as lukewarm at best. Why? Organizations won’t receive the names and contact information of donors. Nonprofits are tired of Facebook’s ever-changing algorithms, interfaces and rules. Organizations are also finding they have to pay to get their content in front of Facebook users that already Like and follow their page. Facebook makes it hard for organizations to reach their audience without paying. Nonprofits are not flush with communications and marketing resources. A pay to play environment shuts many if not most groups out of Facebook.