Power of the people: Acknowledge it

We send thank you notes to donors and good organizers do what they can to thank their activists and volunteers. But it seems difficult for groups to acknowledge the power of the people – the huge cross-section of regular people that give up their time – that together make our work bigger and better than it could be if we were just staff out doing our work.

A friend, Apollo Gonzales, recently shared the story of a project he started when he worked at the Natural Resources Defense Council (NRDC). Apollo and his team wanted to recognize and acknowledge the people (and their power) that made NRDC’s advocacy successful. Apollo tells the story best:

Before I left NRDC in 2011 I started a project that was aimed at telling the story of how our advocates and members were a major force in the work we were doing. I wanted to tell a story that told the importance of people power. I interviewed staff who I knew had been with the organization for a long time, and who I knew had a passion for how people drove the victories we were winning. This story took shape as a video, and for a thousand little reasons we were never able to get past a script and story boards. It was the one thing I regret not having finished in my time there. Yesterday, my dear friends at Giant Ant sent me the final version.

The resulting story, Loud Voices Together are Heard, is told in a wonderful video produced by Giant Ant and narrated by Shane Koyczan

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Listening to the Obama campaign’s digital team: Four ways to strengthen organizational culture

Last week I was fortunate to be part of two discussions in one day about digital teams in big organizations. Instead of talking about the latest big win (and one had a huge win) or cutting edge campaign, both conversations veered towards organizational culture issues. One team addressed culture concerns head on, knowing it makes a difference in digital success. The other sees problems but is stuck, unable to steer, even a bit, the culture issues that weigh down the team.

One conversation was with a key member of the digital team at a national nonprofit advocacy group. The digital team has struggled for a while as the group has tried to figure out where digital fits in the organization. As we talked – and as I reflected on the next conversation – it became obvious that structure (and continual “restructuring”) wasn’t the whole story.

The second discussion happened at an event that included a panel of four key members of the Obama campaign’s digital team, including CTO Harper Reed.

Obama digital team leaders speak at Galvanize in Denver. March 7, 2013.

Obama digital team leaders speak at Galvanize in Denver. March 7, 2013.

I expected this panel to focus on how they pulled the products and technology together. The event was organized by a start-up incubator so it would probably touch on the lessons that iterative design, open source development, and relying on a cloud application servers might offer entrepreneurs.

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Training

Earned Media Basics

Media coverage – whether you generate it or respond to it – presents an opportunity to frame your issues, tell your story, and influence the opinion of the decisionmakers that matter most to your campaign. But every time reporters cover your issues you also run the risk of unfavorable coverage that impedes your organization or campaign instead of helping it. In this three-hour earned media training, we’ll cover:

  • Media strategy
  • Message development
  • Localizing versus nationalizing your story
  • Pitching news outlets
  • Talking to reporters
  • Print media, television, and social media
  • Ten guaranteed ways to screw up your story
  • Crisis management

You’ll roll up your sleeves and get your hands dirty, you’ll spend time practicing, and you’ll end up much better prepared to get the most out of your earned media efforts and avoid the most common pitfalls.

Customized Media Training

If our Earned Media Basics course isn’t quite what you need, we can customize a media training to any specifications. We can focus on beginners or media veterans. We’re happy to provide one-on-one coaching, small group workshops, or large group seminars. We can emphasis on any type of news outlet or any type of story. And we can craft trainings between two hours and a full day in length.

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Speaking and Presentations

The people at Bright+3 enjoy sharing their experience and passion for campaigns, communications, and leading strong organizations. We would love to join you at your next event.

Ted is a veteran practitioner and consultant for nonprofit organizations and political campaigns. He has given presentations at conferences and events around the country on digital campaigns, data, email, social media, and organizational structure.

Jacob is a long-time nonprofit executive director, a successful nonprofit founder, and the former mayor of Golden, and rarely passes up a chance to talk about crafting powerful policy campaigns, building strong nonprofit organizations, and cultivating exceptional nonprofit coalitions.

Investment, results, and transparency: Younger generations change changemaking

A recent study by the Dorothy A. Johnson Center for Philanthropy and 21/64, a nonprofit consulting practice, dives into the giving interests and preferences of young major donors. The report, available at NextGenDonors.org, provides useful insights into how young, highly engaged activists and donors view their relationship with charities and social change campaigns.

Modern fundraising integrates online and in-person approaches. Photo via Flickr user jaymiek.

Modern fundraising integrates online and in-person approaches. Photo via Flickr user jaymiek.

This study has been making the rounds. It has been covered recently by The Chronicle of Philanthropy, was introduced by its authors in Stanford Social Innovation Review, and moved Jeff Brooks to provide a valuable critique that we’ll get into shortly.

What’s important about the opinions of a few hundred wealthy young donors? It’s well known in philanthropic circles that the transition of wealth from baby boomers to younger generations is coming – it has in fact begun – and will pass trillions of dollars to donors that have come of age in a world where the Internet has radically changed both communications and donor-organization relationships.

Basically, these are important nonprofit supporters today but in years to come this cohort will be found on nonprofit boards and in other leadership positions. Their attitudes towards giving and programming will help shape nonprofit budgets, staffing, and more.

What’s less clear, of course, is how transferable the experience and opinions of a small set of young donors is to a larger populace that will (one hopes) become tomorrow’s nonprofit donors, members, activists and volunteers. We can, though, highlight some key takeaways from this survey that coincide with our own experience working in and around nonprofits in recent years.

Investment, results, and transparency

The nature people’s relationship with nonprofit organizations is constantly evolving. This is true on an individual level – most people are more engaged in their community as they get older, have kids, stay in one place for a while, and have more disposable income – and at a broader scale. The Internet has changed communications, hastening a shift in expectations people have about information sources, interaction with government and community groups, and the availability of performance or result-driven data. Continue reading…

Your leadership elephant

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Chances are your organization doesn’t have people in senior leadership roles with experience in digital campaigning, technology development, or online movement building. No high-level ability to analyze and manage the relationship between technology and programmatic outcomes may be one of the greatest obstacles to organizational growth and success today. And too few are talking about [...]

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What community advocates should know about the Princeton Offense

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It occurred to me, while watching Georgetown trounce Western Carolina a few weekends ago (thanks for the game, Eric!), that nonprofit advocates might learn a thing or two from the Princeton Offense practiced by the Hoyas and others. The Princeton Offense, so named because of its origins at its namesake university early in the 20th [...]

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Pretending to be your donor

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I found myself wondering the other day – as I struggled to make sense of the less-than-clear instructions on my business’ quarterly sales tax return – how often anyone from the Department of Revenue actually goes through the process of filling out their own paperwork as though they were a business owner like me. If [...]

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A friend of a friend: How Obama used Facebook to turn out voters

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We all know that social networks can be a crucial arena for engaging your supporters and developing new relationships, but for a sense of scale look no further than the 2012 presidential campaigns. Both campaigns made extensive use of social networks like Spotify, Pinterest, Instagram, Tumblr, and, of course, the giants Facebook and Twitter. One [...]

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If you watch one damn slide deck all year make it this one

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Or, the science of great content that gets shared. In June, a team from Upworthy gave a presentation at Netroots Nation about their approach to writing headlines and other content – all the while getting your stuff shared out the wazoo. I thought it was a terribly useful deck then, especially for nonprofit organizations that [...]

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